Questions to Ask Before Buying Parts

Questions to Ask Before Buying Parts

June 3, 2025

In 2023 alone, the National Fire Protection Association (NFPA) calculated that there were 1.39 million fires in the United States, resulting in 3,670 deaths and 13,350 injuries. Considering fire protection equipment’s role in saving lives, protecting property, avoiding liability and potential damage to your company’s reputation, it’s smart only to use quality parts in your customers’ systems or extinguishers. Fortunately, deciding between using an Original Equipment Manufacturer (OEM) part and an aftermarket or non-OEM part isn’t difficult. There are only a few considerations you should take into account. This blog will outline those considerations and guide you toward making the right decision. 

Questions to Ask Yourself 

The decision you make between installing an OEM or a non-OEM/aftermarket part is critical. That’s why it’s recommended to evaluate your specific needs first. Be sure to ask yourself: 

  • How critical is this part to the overall function of the product? 
  • Have I researched the specifications and requirements of the part? 
  • What are the potential consequences of my using an inferior part? 
  • Am I willing to compromise quality for a lower price? 

A malfunctioning part could have serious consequences for both life and property. If a non-OEM/aftermarket part does not perform as required, you and your company will be required to handle the financial, brand, and reputational consequences that result. The use of an OEM part makes these questions largely unnecessary. However, is not knowing the answers and using a less expensive, non-OEM, or aftermarket part worth the risk? 

Questions to Ask Suppliers 

Not only do you have to ask yourself the right questions, but you must ask the suppliers some as well. Since aftermarket parts may not be made by approved manufacturers, they may not meet the same standards as the OEM parts. When reviewing suppliers, it’s always good to note how they prioritize their commitment to delivering quality parts. Some questions to get started are: 

  • Do they guarantee the quality of their parts? 
  • What is their quality assurance process? 
  • Are their parts third-party tested and certified for safety? 
  • Do they carry product liability insurance on their parts? 

By confirming their policies, you’ll be fully able to understand the coverage provided for your needed parts. Remember that a transparent supplier with high safety standards is a valuable partner in maintaining the safety and reliability of your fire protection system, regardless of whether they supply OEM or non-OEM/aftermarket parts. If you use a non-OEM or aftermarket part, this aspect of decision-making can’t be overstated. 

Conclusion 

Whether you choose an OEM or non-OEM/aftermarket part, the decision should be well thought through and driven by your commitment to quality fire protection. Asking the proper questions to yourself and your suppliers can provide assurance that your part is reliable and effective. One thing, though, is for sure. Investing in quality today can help prevent costly failures tomorrow. 

Image via Shutterstock.

Clemons

Patrick Clemons

Having graduated from Western Carolina University with communication and political science degrees, Patrick hopes his passion for news and writing will help illuminate important topics in the Fire and Life Safety industry. In his free time, he enjoys going to concerts and collecting autographs.

Disclaimer: The opinions expressed in our content are the author’s only and provide limited information. Although the information is believed to be reliable, Fire Protection News expressly disclaims any warranty with respect to the information and any liability for errors or omissions. The user of the content or the product(s) is responsible for verifying the information’s accuracy from all available sources, including the product manufacturer. The authority having jurisdiction should be contacted for code interpretations. 

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